NOTE: RENTAL POLICIES ARE SUBJECT TO CHANGE.
PLEASE REFER TO THE
CURRENT VERSION OF OUR RENTAL POLICIES
WHICH ARE PART OF THE RENTAL AGREEMENT YOU WILL SIGN AND RETURN.
VACATION RENTAL AGREEMENT
In consideration of the reservation of the Property, I hereby agree with Frangista Beach Realty,
Inc. d/b/a Frangista Beach Properties (“Frangista Beach Properties”) as follows:
I have received the rental policies for the Property attached hereto and incorporated herein by reference (the “Rental Policies”). I have read this Agreement and the Rental Policies carefully and in their entirety and I am
satisfied that I understand both completely.
I agree to fully abide by and comply with this Agreement and the Rental Policies AT ALL TIMES.
I will provide a copy of these policies to each guest on the Property during the Rental Period, and I understand that I am responsible for the actions of each guest on the Property during the Rental Period.
I understand that if I and/or my guests fail to comply with this Agreement or any of the Rental Policies, as determined in the sole discretion of Frangista Beach Properties, we are subject to immediate eviction from the Property
without any refund of rental fees and liability for additional charges for damages incurred, as determined in the sole discretion of Frangista Beach Properties.
I understand that neither Frangista Beach Properties nor the owner of the Property assume any liability for loss, damage of property, or injury to the undersigned or any guest of the undersigned while on the Property nor for
any inconvenience, damage, claim, loss or injury relating to temporary defects or stoppage of utilities, cable/internet, or plumbing; changes to rental assignments; website or brochure errors; weather conditions or other acts of God; or other reasons beyond
I HEREBY RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE THE OWNER OF THE PROPERTY, FRANGISTA BEACH PROPERTIES AND EACH OF THEIR OFFICERS, AGENTS, EMPLOYEES, SUCCESSORS AND ASSIGNS FOR ANY LIABILITY, CLAIM AND/OR CAUSE OF
ACTION ARISING OUT OF OR RELATED TO ANY LOSS, DAMAGE OR INJURY, INCLUDING DEATH, THAT MAY BE SUSTAINED BY ME OR ANY OF MY GUESTS OR TO ANY OF OUR PROPERTY WHILE ON THE PROPERTY OR IN USE OF ANY ITEM PROVIDED BY THE OWNER OF THE PROPERTY, INCLUDING GOLF CARTS,
BICYCLES OR OTHER RECREATIONAL ITEMS.
I and my guests shall, jointly and severally, indemnify, defend and hold harmless Frangista Beach Properties, its employees, subcontractors, and representatives, and the owner of the Property, their heirs, successors and assigns
from and against all losses, claims, damages, causes of action, liabilities and expenses (including reasonable attorneys’ fees) arising from or related to my actions or my guests’ actions during the Rental Period, including any negligent acts or omissions,
willful misconduct and violations of the Rental Policies.
This Agreement will be deemed to be made and entered into in the State of Florida, and will in all respects be interpreted, enforced and governed
under the laws of Florida. I consent to personal jurisdiction of the state court situated within Walton County, Florida for purposes of enforcing this Agreement, and I waive any objection that I might have to venue in those courts. The
failure of Frangista Beach Properties to enforce its rights under this Agreement and the Rental Policies at any time for any period shall not be construed as a waiver of such rights. No changes, modifications or waivers to this Agreement or the Rental Policies
will be effective unless in writing and signed by me and Frangista Beach Properties. For purposes hereof, “including” means “including without limitation.”
BY MEANS OF MY SIGNATURE BELOW, I AFFIRM THE FOLLOWING:
I HAVE READ, UNDERSTOOD, AND DO AGREE THAT I WILL ADHERE TO ALL REQUIREMENTS AS SET FORTH IN THE RENTAL POLICIES.
I UNDERSTAND THAT FRANGISTA BEACH PROPERTIES IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS THAT MAY OCCUR DUE
TO EITHER HUMAN OR COMPUTER ERROR, REGARDING QUOTED RENTAL RATES OR OTHERWISE, AND THAT SUCH WILL BE CORRECTED UPON DISCOVERY.
I UNDERSTAND THAT THE INDIVIDUAL WHOSE NAME APPEARS ON THIS RESERVATION AND SIGNS THE RENTAL AGREEMENT MUST BE
THE ACTUAL PERSON WHO OCCUPIES THE PROPERTY FOR THE ENTIRE DURATION OF THE STAY, AND IS THE SAME INDIVIDUAL WHO PAID THE INITIAL BOOKING DEPOSIT.
I UNDERSTAND THAT I AM PERSONALLY RESPONSIBLE FOR FULL PAYMENT OF THIS RESERVATION, FOR THE COST OF ANY REPAIRS
RELATED TO DAMAGES NOT COVERED BY THE DAMAGE PROTECTION PLAN, AND FOR ANY OTHER COSTS THAT MAY BE INCURRED DURING MY STAY.
I AM AT LEAST TWENTY-FIVE (25) YEARS OF AGE,
AND HAVE READ THE MINIMUM AGE REQUIREMENTS AS SET FORTH IN THE RENTAL POLICIES, AS WELL AS THE STUDENT-AGED POLICIES AT THE END OF THE RENTAL POLICIES DOCUMENT.
I HAVE BEEN ADVISED THAT TRAVEL INSURANCE MAY BE PURCHASED THROUGH FRANGISTA
BEACH PROPERTIES, THAT SUCH COVERAGE IS STRONGLY RECOMMENDED, AND I UNDERSTAND THE TERMS OF SUCH A POLICY AS SET FORTH IN THE RENTAL POLICIES.
(You will receive an electronic version of this document to sign and return.)
BOOKING DEPOSIT - We
accept reservations up to one year in advance. A Booking Deposit is
collected when the reservation is made. This deposit is 30% of
the entire reservation including all rent, booking fees, and taxes. We accept VISA, MASTERCARD and DISCOVER (not AMERICAN EXPRESS) for
the Booking Deposit (but not for the Final Payment).
THE NAME ON THE CREDIT CARD MUST MATCH THE GUEST'S NAME.
Or, you may pay the Booking Deposit by check or eCheck (in U. S. Funds only; no money orders or cashier's checks accepted). However, if you choose one of these payment
methods, a small portion of the Booking Deposit must still be paid by credit card, and the balance of the Booking Deposit may be paid by check or eCheck. If paying by check, the guest must send their payment immediately upon booking via
PRIORITY MAIL. Published rates are subject to change without notice, but
any such changes will not affect existing bookings. ONCE
BOOKED, A RESERVATION MAY NOT BE CHANGED OR ALTERED IN ANY WAY, INCLUDING CHANGES TO DATES OF STAY. ALL SPECIALS AND PROMOTIONAL OFFERS APPLY TO NEW BOOKINGS ONLY, NOT TO EXISTING RESERVATIONS, AND ARE AVAILABLE FOR A LIMITED PERIOD OF TIME ONLY.
FINAL PAYMENT - The DUE
DATE for Final Payment on reservations
is 30 DAYS PRIOR TO ARRIVAL. It is the GUEST'S
RESPONSIBILITY to contact us in order to arrange payment. NOTE: CREDIT CARDS AND DEBIT CARDS ARE NOT ACCEPTED
for any payment(s) following the Booking Deposit. The ONLY forms
of payments accepted after the Booking Deposit are eCheck or check (no money orders, cashier's checks,
or eChecks issued through Credit Unions). We MUST receive your Final Payment AT
LEAST 30 DAYS PRIOR TO ARRIVAL, or your reservation is subject to immediate cancellation. If payment is to be made by check, it must be mailed AT
LEAST 10 DAYS PRIOR TO THE DUE DATE (SEE ABOVE), THAT IS, 40 DAYS IN ADVANCE OF ARRIVAL, in order to reach our office by the 30-days-out deadline. If we have not received your check at least
30 days in advance of arrival, your Final Payment must be made in the form of an eCheck (check by phone). For
reservations made 30 days or less in advance of stay, payment is due in full at the time of booking. (Note: The fee for an insufficient check or reversed eCheck is $50.00.)
CANCELLATION POLICY - A
reservation is considered to be final once the Booking Deposit is received. If the reservation is cancelled within 24 HOURS of
booking, a CANCELLATION FEE OF $85.00 (plus tax) will be withheld from the Booking Deposit, and the balance
refunded. If the reservation is cancelled anytime after the initial 24-HOUR PERIOD, NO REFUND WILL BE ISSUED, REGARDLESS OF THE REASON FOR CANCELLATION. FURTHER, GUESTS
ARE NOT ALLOWED TO CHANGE OR ALTER RESERVATIONS IN ANY WAY, INCLUDING DATES OF STAY AND/OR PROPERTY RESERVED. Due to this strict Cancellation Policy, we strongly urge guests to purchase travel
insurance protection. Please see that section below.
VACATION RENTAL AGREEMENT - In addition
to the reservation confirmation, you will receive our VACATION RENTAL AGREEMENT and RENTAL
POLICIES in the form of an electronic document, via separate email. The name of the person who signs this agreement must match the guest's name
as it appears on the reservation. To avoid cancellation, this electronic document must be digitally signed IN TWO PLACES and
returned to us via email WITHIN 24 HOURS. If Frangista
Beach Properties does not receive this document within 24 HOURS, the reservation may be cancelled without further notice, a Cancellation
Fee of $85.00 (plus tax) will be imposed, and the remainder of the Booking Deposit will be refunded.
CHECK-IN – We
make every effort to have our properties ready for check-in by 4:00 P.M. Central
Time. Guests are not allowed to arrive at, enter, or park at the property
until all housekeeping and inspections have been completed, regardless of
the time. NOTE: Housekeepers are NOT authorized
to grant access to the property. In rare instances due to unexpected maintenance and/or housekeeping issues, for example, access to the property may be unavoidably delayed. In this event, NO
discounts or refunds will be issued due to late check-in.
CHECK-OUT – Guests MUST depart
the property entirely (including the grounds and driveway) NO LATER THAN 9:00 A.M. (Central Time) to
avoid a Late Check-Out Fee. Late check-outs are generally not available
during the peak period, since housekeeping services are performed immediately following check-out in preparation for guests arriving that same day. If guests checking out have not departed the property entirely by 9:00
A.M. a $75.00 Late Check-Out Fee (plus tax) will
be charged to the credit card on file, and an additional
$75.00 will be charged for each hour thereafter
DEPARTURE CHECKLIST –
The following must be done prior to check-out in order to avoid stated fees:
Be sure all green-and-white-striped beach towels are accounted for ($15.00 + tax per missing towel)
Wash, dry and fold all beach towels and return to original location ($50.00 + tax if not done)
Leave beds unmade, pulling back bedspreads/comforters on all used beds
Load and start dishwasher, using only dishwasher detergent, not liquid dish soap
Do not move furniture,
electronics or grills from their original locations ($50.00 + tax if moved)
Return all remote controls to their original location
Leave cooking surface of grill (grill rack) in acceptable condition
Bag and remove all trash, including food from refrigerator and freezer (do not leave for housekeeping staff),
and place in outside trash receptacle ($50.00 + tax if not done)
Place all used white bath towels and washcloths in bathtubs
TRAVEL INSURANCE – Guests are
allowed to cancel their reservation within 24 hours of booking (Cancellation Fee applies). After the initial 24 hours, we DO NOT ISSUE REFUNDS FOR ANY REASON.
Therefore, we STRONGLY recommend that our guests purchase travel insurance protection. Frangista Beach Properties
has partnered with Red Sky Travel Insurance to provide Sun Trip Preserver® coverage for our guests. Sun Trip Preserver® provides cancellation and interruption services, plus emergency assistance and travel services. Protect yourself in the event of hurricane
evacuation and family emergencies, such as illness or death in the family. The cost of this travel insurance protection is 7% of
your total reservation stay, and may be added to your booking at any time up to and including the date of your final payment. Our staff will provide more information regarding travel insurance when confirming your reservation. You may review the plan or
start the claim process by visiting http://trippreserver.com/sun-trip.html
DAMAGE PROTECTION FEE - A
non-refundable Damage Protection Fee is charged in lieu of a damage deposit. This fee covers up to $2,000.00 in accidental damage that may occur to the interior (not exterior) of the property during your stay. The cost for any damages that may exceed this
amount are due and payable by the guest. Damage due to negligence and/or failure to report the damage as soon as it occurs will result in charges to the guest and are not covered by the Damage Protection Fee. By signing the Vacation Rental Agreement you
waive all rights to dispute charges made to your credit card in connection with excluded damages.
TERMS AND CONDITIONS:
Damage protection coverage begins at check-in.
Damages that may occur to the interior of the property during your stay as a result of inadvertent and unintentional acts are covered.
Exterior damage is not covered.
Damage protection coverage ends at check-out.
Any damage to the property or contents MUST BE REPORTED
TO OUR OFFICE IMEDIATELY, regardless of the hour (our phones are answered 24 hours). Otherwise, there is no coverage.
The following exceptions will result in the credit card on file being charged for any damages that may occur:
1) Gross negligence.
2) Failure to report IMMEDIATELY any
accidental damage so that our inspector may assess right away.
3) Failure to obtain police report for theft of any property contents including furniture, electronics, etc.
4) Any and all damages caused by a pet.
HURRICANE AND SEVERE WEATHER POLICY – NO refunds
will be issued in the event of a tropical storm or hurricane, even in the event of a mandatory evacuation. If you have purchased travel insurance, you may file a claim with that company for reimbursement consideration.
INCLEMENT WEATHER - NO
REFUNDS for cancellation or early departure due to inclement weather.
GUEST SERVICES – Guest Services include
processing of the reservation, administrative costs, ongoing communications with guests, pre-arrival inspection, ongoing maintenance of the unit, complimentary starter sets of coffee for Keurig brewers, propane for gas grills (where applicable), 24-hour phone
coverage, and on-call staff to provide emergency guest services after hours.
MULTI-PARTY OCCUPANCY – In the event
that two or more parties reserve or occupy a single property, and one or more of the parties cancel, the primary guest whose name appears on the reservation is financially responsible for all booking charges associated with the reservation. In addition, each
party, jointly and separately, is required to be in compliance with all rental policies, and will be liable for any and all damages which may be caused during the stay.
MAXIMUM NUMBER OF GUESTS – At no time
during your stay shall the maximum number of persons on the property exceed the maximum number of persons the advertised property sleeps, not including babies in cribs. Violation of this policy will result in immediate eviction from the property, with NO refund
of rent, associated fees or taxes already paid.
PARKING – Parking for you and your
guests is allowed in designated areas only. The homeowners associations for our properties prohibit or restrict on-site parking for RVs, boats, trailers, etc. Please inquire when booking your property as to the parking capacity and any restrictions associated
with the property. Parking on the property is restricted to vehicles of registered guests only.
PROPERTY ASSIGNMENTS -- We reserve the right to change property assignments, even on short notice, if a particular
property is unavailable during the rental period due to necessary maintenance or repair issues, the removal of a property from our rental program, or any other changes and/or emergency conditions. Should this occur, every effort will be made to move you to
another property or properties that will accommodate the number of persons in your party. No cancellations, refunds or discounts are allowed if property reassignment is possible.
Further, guests are not allowed to relocate to another property simply because they are dissatisfied with their accommodations.
REFUNDS -- As set forth in additional
detail throughout these policies, no refunds will be given for ANY reason, including late arrivals, early departures, inclement
weather, maintenance and/or housekeeping issues, failures, outages or nearby construction noise.
ELEVATORS AND FIREPLACES -- In general, the use of private residential elevators are NOT allowed.
Under special circumstances AND WITH PRIOR APPROVAL FROM MANAGEMENT elevators
in certain properties may be available for use. Please inquire when booking your reservation if you feel you have such circumstances. CHILDREN ARE NOT ALLOWED TO USE THE ELEVATORS UNDER
ANY CIRCUMSTANCES UNLESS ACCOMPANIED BY AN ADULT. FURTHER, IF
ELEVATOR SHOULD MALFUNCTION DURING YOUR STAY AND IT IS DETERMINED THAT SUCH MALFUNCTION WAS DUE TO MISUSE OR ABUSE OF THE EQUIPMENT, ALL ASSOCIATED REPAIR COSTS WILL BE ADDED TO YOUR
BOOKING. Elevators located in common areas of condo complexes are available for use during your stay. In this regard, you
must abide by all applicable Federal, State and local laws during your stay, as well as any rules and regulations of the community in which the Property is located. Fireplaces may NOT be used by guests; they are for the use of Owners only. A fee of $150.00
(plus tax) will be charged if it is determined that a fireplace was used during your stay.
PET POLICY -- If you plan to travel with your pet(s), you must ask when booking as to whether the property allows
pets. For properties that are "pet-friendly", a $150.00 (plus tax) NON-REFUNDABLE PET FEE will be collected (this is NOT a deposit), which
covers up to two adult, small-breed dogs, each up to 25 lbs. Even in pet-friendly homes, PETS
ARE NOT PERMITTED ON BEDS OR FURNITURE. Properties
are inspected thoroughly following guest departures. Damage caused by a pet is not covered by the Damage Protection Fee. If damage from a pet including but not limited to animal fur, dander, urine, etc. is detected on beds or furniture, the cost of dry cleaning
comforters, upholstery, etc. will be charged to the credit card on file. We regularly monitor all properties on behalf of owners, and a $300.00 PET PENALTY (plus tax) will
be imposed when a previously undisclosed pet is discovered to be staying in a pet-friendly property. If a pet is discovered to be staying in a non-pet-friendly property,
a $500.00 PET PENALTY (plus tax) will be charged to the credit card on file, and may result in eviction from the property. If
evidence of a pet is discovered following check-out, the same fine will be imposed. Pets are not allowed in the community pool or in private pools. NOTE:
DUE TO COUNTY ORDINANCES, VISITORS' PETS ARE NOT ALLOWED ON BEACH.
SERVICE ANIMALS - A
service animal is allowed to accompany a guest into a property that is not usually pet-friendly. (Note: Emotional
support, therapy, comfort and/or companion animals are not considered
service animals under ADA guidelines.) In order to verify that the animal in question is a service animal, the ADA allows places of public accommodations to document answers to two questions: 1)
Is the animal required because of a disability? 2) What work or task has the animal been trained to perform? If you plan to travel with your service animal, please
be prepared to answer these two questions so that we may document this for the property owner. A service animal may not stay in the property without its handler; it must be under the handler's control at all times. The service animal is not allowed in the
community pool or a private pool. Any damage caused by a service animal is not covered by the Damage Protection Fee, and is billable to the guest/handler.
GOOD NEIGHBOR POLICY - Quiet time for all properties is
from 10:00 P.M. until 7:00 A.M., in conjunction with county ordinances. PLEASE be considerate of your neighbors. Radios, stereos, and all other musical or entertainment devices must be played in compliance with the allowable decibel level. Outdoors, the
decibel levels cannot exceed fifty (50) decibels between the hours of 10:00 P.M. and 7:00 A.M. Music played indoors must not be able to be heard outside of the property with all doors and windows closed. At 10:00 P.M., all guests not registered at the property
must leave the premises.
IF OUR STAFF IS REQUIRED TO RESPOND TO THE PROPERTY, AT ANY HOUR, DUE TO NOISE OR NUISANCE COMPLAINTS, A CHARGE OF $150.00 PER INCIDENT WILL BE CHARGED TO THE CREDIT CARD ON FILE. IF THE INCIDENT
SHOULD RESULT IN EVICTION, THIS SIGNED AGREEMENT AUTHORIZES FRANGISTA BEACH PROPERTIES TO CHARGE $1,000.00 TO THE CREDIT CARD OR CARDS ON FILE.
INTERFERENCE WITH STAY - Frangista Beach Properties is not
liable for any disturbance or interruption that may occur during your stay that is outside our reasonable control, including noises, disturbances, or facility closures, due to construction, events, or other circumstances beyond our reasonable control. Refunds
will not be issued in any circumstance.
COMMUNITY POOL POLICY – All community
pools are controlled and maintained by that property's home-owners association. You and your guests must abide by all rules for use of the pool and the pool area. Frangista Beach Properties is not responsible for any inconvenience or liability related to or
resulting from use of the community pool.
PRIVATE POOL POLICY -
If the Property has a private pool, the following policies apply:
You and your guests use the pool at your own risk. Neither Frangista Beach Properties nor the property owner assume any responsiility in the event of damage or bodily harm to you or your guests. You assume
all responsibility for, and charged incurred by, misuse or negligence in use of the pool equipment, the pool itself, pool furniture and/or any pool accessories on the property which may occur during your stay.
You and your guests only are permitted in the pool or pool area. All policies applying to the Property include the pool and pool area, as well.
The maximum number of people in the pool or pool area should not exceed the maximum sleeping capacity of the Property at any time.
Children under the age of ten (10) regardless of swimming ability should be supervised at all times by an adult when in or near the pool or pool area.
No diving is allowed. Always enter the pool feet first.
No glass containers are permitted in the pool or pool area. Impaired individuals should not enter the pool or pool area.
No riding equipment of any kind, including bicycles, skateboards, skates, roller blades or scooters, is permitted in the pool or pool area.
Only single-person flotation devices are permitted in the pool except for devices use to aid individuals with handicap.
Rough-housing is not permitted in the pool or pool area. Running, pushing and dunking are prohibited.
No pets are permitted in the pool or pool area.
Acceptable swimming apparel must be worn in the pool. All children not toilet trained must use swim diapers.
Pool hours are from 7:00 a.m. until 10:00 p.m.
If your rental home has a pool with a pool heater, for an additional fee the pool temperature can be set to 86 degrees. Do not tamper with any pool equipment, including the heating equipment. The pool heaters
may be ineffective once outdoor temperatures drop below 50 degrees. Pool heating must be requested and paid for at least one (1) week prior to arrival.
OWNER AREAS - The property may have certain areas that are
off-limits to you and your guests, including owners' closets and garages. Do not attempt to access these areas during your stay.
SMOKING POLICY - All properties, both interior and exterior,
are designated as NON-SMOKING. There are no
exceptions; this includes balconies, decks, patios, lawns and driveways. If any evidence of smoking is discovered by Frangista
Beach Properties during your stay or upon departure, a SMOKING PENALTY FEE of $350.00
(plus tax), plus any additional cleaning and/or odor removal fees incurred, will be added to your booking, and the payment for such will be processed using credit card or eCheck information on file.
BEACH RULES – Please make every effort
to help keep our beaches beautiful. If you plan on using a beach tent during your stay, please inquire of Frangista Beach Properties beforehand as to whether the homeowners association for your particular property allows for such. No beach tents will be
allowed without prior authorization. Local law requires that you remove everything from the beach before sunset. For Gulf Pines properties only, beach fobs must be returned to their original locations. The charge for missing beach fobs is $100.00
each (plus tax).
BEACH FLAGS -- Please observe the beach warning flags posted for your safety:
DOUBLE RED – WATER CLOSED TO PUBLIC USE (SWIMMERS WILL BE FINED)
RED – HIGH HAZARD (ROUGH CONDITIONS, STRONG SURF AND/OR CURRENTS)
YELLOW – MEDIUM HAZARD (LIGHT SURF AND/OR CURRENTS)
GREEN – LOW HAZARD (CALM CONDITIONS, BUT EXERCISE CAUTION)
PURPLE – MARINE PEST (JELLYFISH, STINGRAYS, DANGEROUS FISH)
ENTRY - Frangista Beach Properties
staff may enter the property in case of an emergency, or in order to make repairs, alterations or improvements; to supply necessary or agreed-upon services; or to show the property to prospective purchasers, renters or contractors. STAFF
MAY ALSO ENTER THE PROPERTY IF THERE IS GOOD REASON TO BELIEVE THAT YOU AND/OR YOUR GUESTS MAY HAVE VIOLATED ANY POLICIES SET FORTH IN THIS AGREEMENT. Local law enforcement agencies may become involved,
depending on the severity of the infractions. In the event an eviction results from these actions, ABSOLUTELY NO REFUNDS OF ANY KIND WILL BE ISSUED.
PROPERTY FOR SALE POLICY – In the
event the property is listed for sale, we may need to show the property during your stay. We will make every effort to schedule the showing so as to give you a 24-hour notice before showing.
HOUSEKEEPING AND MAINTENANCE ISSUES - Please report any
housekeeping or maintenance issues you may discover WITHIN 24 HOURS OF CHECK-IN, and we will address these issues as quickly
as possible. However, NO REFUNDS, rate adjustments or other compensation will be given for housekeeping or maintenance issues,
including any disruptions or failures related to the supply of electricity, water, pool filtration systems, air conditioning or heating systems, telephone, television and/or cable services, appliances, etc., regardless of whether such issues were reported
LINENS AND TOWELS - All necessary
linens and towels are provided. Please DO NOT use these to remove makeup, sunscreen or bronzers, as this causes permanent staining, requiring replacement of the item. In addition, DO NOT use towels to clean the property or the grill (if applicable). Linens
and towels are not to be taken from the property to be used at the pool or on the beach.
AMENITIES - An initial complimentary
supply of paper towels, garbage bags, bath tissue, soaps, etc. are provided. Guest is responsible for the purchase of any additional supplies they may require during their stay.
CLEANING AND LINEN SERVICE FEES – A
standard cleaning and linen service fee will be added to all bookings, regardless of length of stay. These fees vary depending on the size of the property, and include professional housekeeping, commercial laundering of towels and linens, pressing of linens,
and trash pickup and/or disposal. Following departure, if items are found to be missing from the property, Frangista Beach Properties will charge the credit card on file for the cost of such items. If the carpeting and/or upholstery is found to be excessively
dirty or stained, the cost for having such professionally cleaned will be charged to the credit card on file. If property is left in an excessively dirty or sandy condition, a minimum
cleaning fee starting at $150.00 (plus tax) will be added to the booking and charged to the credit card on file.
LOST AND FOUND - Neither the owner
of the Property nor Frangista Beach Properties is responsible for lost or misplaced items, or those left behind by the guest. If following your departure you discover that you have left any item in the property, please contact Frangista Beach Properties as
soon as possible in order to provide an address to ship the item, if it is found. The guest will be charged a $15.00 (plus tax) handling fee for delivering the item to The UPS Store. The store, in turn, will contact you to arrange payment for shipping charges.
Any unclaimed items will be discarded fifteen (15) day following departure.
GOLF CART AND BIKE RENTALS - You may choose to rent a golf cart, bicycle or other recreational item during your
stay from one of our rental partners, or a golf cart, bicycle or other recreational item may be provided by an Owner in connection with the rental of the property. HOWEVER, NEITHER FRANGISTA BEACH PROPERTIES NOR THE OWNER OF THE PROPERTY ARE LIABLE FOR ANY
INJURIES OR DAMAGES TO PROPERTY OR PERSON WHILE USING A GOLF CART, BICYCLE OR OTHER RECREATIONAL ITEM, NOR FOR ANY VIOLATIONS OR FEES THAT MAY BE IMPOSED FOR IMPROPER USE (INCLUDING PARKING OR TOWING) OF THE RECREATIONAL ITEM, WHETHER THAT ITEM IS PROVIDED
BY OUR RENTAL PARTNERS OR BY THE OWNER.
WEDDINGS & SPECIAL EVENTS - ALL
WEDDINGS, RECEPTIONS AND OTHER EVENTS REQUIRE PRIOR WRITTEN AUTHORIZATION FROM FRANGISTA BEACH PROPERTIES. DISCOVERY OF A PREVIOUSLY UNDISCLOSED EVENT WILL RESULT IN IMMEDIATE TERMINATION OF EVENT, EVICTION OF ALL PARTIES INVOLVED, AND A FINE OF $750.00 (PLUS
TAX). Weddings, receptions, parties and other special events are not permitted at all properties. Fees for authorized events vary from property to property. In addition,
written approval must be obtained from Frangista Beach Properties BEFORE obtaining approval and/or permits from any homeowners association (where applicable).
OFF-SEASON RENTALS – Some provisions of these Rental Policies
may not apply to off-season rentals; further, there may be additional provisions relating to off-season rentals that are not stated herein. Please discuss any off-season rental policies with our staff prior to booking.
WRITTEN EXCEPTIONS – Any exceptions to the above-mentioned policies and conditions are at the sole discretion of
Frangista Beach Properties, and must be approved in writing in advance by Frangista Beach Properties, and presented at time of check-in.
AGENCY DISCLOSURE – Frangista Beach
Properties serves as the agent/representative for our property owners, and is acting on behalf of and in the best interests of the property owner at all times.
***WE RESERVE THE RIGHT TO BILL THE CREDIT CARD ON FILE FOR ANY VIOLATION OF POLICIES.***
RULES & REGULATIONS FOR STUDENT-AGED GUESTS
FAILURE TO ABIDE BY RENTAL POLICIES INCLUDING, BUT NOT LIMITED TO, THOSE BELOW,
WILL RESULT IN IMMEDIATE EVICTION FROM THE PROPERTY, WITH NO REFUNDS ISSUED. FURTHER, GUEST WILL BE LIABLE FOR ADDITIONAL CHARGES DUE TO ANY POSSIBLE PROPERTY DAMAGES NOT COVERED BY THE DAMAGE PROTECTION FEE. THE WALTON COUNTY SHERIFF’S DEPARTMENT WILL BE
SUMMONED FOR THE EVICTION PROCESS.
At NO time
during your stay shall the maximum number of persons present on the premises (indoors or outdoors) exceed the maximum number of persons the property is advertised to accommodate.
THIS PROPERTY MUST BE OCCUPIED BY PARENTS OF STUDENT-AGED GUESTS AT
ALL TIMES FOR THE DURATION OF THE STAY. This means the
parents must be staying IN the property with the student-aged
guests for the entire stay. The parents may not be staying next door or in a nearby property, for instance. Further, the parent-to-under-25 ratio
shall at no time be less than ONE (1) parent to every THREE (3) guests under the age of TWENTY-FIVE (25).
For registered guests of student age, additional persons under the age of TWENTY-ONE
(21) may NOT visit or be on the property at any time whatsoever. All student-aged guests must submit photo IDs to our office within 3 days of booking. Failure to do
so will result in cancellation of the reservation. WE REGULARLY MONITOR ALL PROPERTIES DURING THE STAY. ANY VIOLATIONS WILL RESULT IN IMMEDIATE
EVICTION WITH NO REFUND ISSUED.
You must abide by all applicable Federal, State and local laws during your stay, as well as
any rules and regulations of the community in which the property is located. NO
UNDERAGE CONSUMPTION OF ALCOHOL OR USE OF ILLICIT DRUGS IS PERMITTED ON THE PROPERTY. If
activity such as this is suspected, management may enter the property at any time to inspect. Discovery of underage drinking or use of illicit drugs will result in immediate eviction in conjunction with the Walton County Shefiff's Department.